Why are some sites locked?
If you are on a free trial you will see that some of the sites are locked.
We do this for some of the biggest sites in order to prevent abuse from users who create several free accounts. Those big sites (such as BigBuy, Walmart and Cdiscount) take a lot of server resources and slow down the software for paying users.
As soon as your free trial ends and you become a paying user, you will automatically have access to all the sites.
How can I skip the trial and become a paying user?
If you are currently on a trial plan and wish to become a regular user, all you have to do is:
1. Cancel your current subscription by going to profitwolf.eu/app/subscription
2. Sign up again by going to our home page
(ProfitWolf will recognize that you are a former free trial user and won't give you the option to get a free trial).
I get an error message when I try to connect my Amazon MWS Keys to ProfitWolf
This most likely happens because there is a problem with your Amazon Pro subscription. Either your payment with Amazon has failed or your account has been restricted by Amazon.
In most cases this is resolved by filing a ticket with Amazon's technical support.
My scans have been running for several hours, is there a problem?
Scans can take several hours to complete (there are sometimes hundreds of thousands of products that need to be compared against Amazon).
However, if your scan has been running for more than 6 hours please reach out to us as your scans may be stuck.
How many scans can I run per day?
There is no daily limit. You can launch as many scans as you want, but you are limited to respectively 15 and 5 scans at once for the Gold and Silver membership plans.
For example, if you have the Gold membership, you can launch 15 scans, and you have to wait for at least one scan to complete in order to run a new one.
This means that in theory you can launch hundreds of scans per day (you just have to launch them manually by batches of 10).
How long does a scan take to complete?
Our scans are the fastest on the market. They can take anywhere from 2 minutes (if we have the data cached) to 6 hours.
How long are results cached for?
Do I need an Amazon Pro account to use ProfitWolf?
If you want to use the Dropshipping function then you need to link your Amazon account. All the other feature do not require you to do so.
However, your scans will be a lot faster and the results will be more precise if you link your Amazon account to Profit Wolf.
What sites can I scan?
We will soon publish the list of sites available to scan.
How easy is it to use ProfitWolf?
Extremely easy. No confusing filters or complicated parameters. Just pick your site, choose your minimum profit and scan!
How do I cancel my subscription?
How do I contact support?
You can message us at firstname.lastname@example.org - or you can also use the user feedback form from your member's area.
What if my scans are coming back empty?
It is most likely because the site and category you scanned didn't have any opportunities today. Try another site/category and you should find some deals.
Do I need a lot of money to start Online Arbitrage?
No, Online Arbitrage is one of the simplest and less risky e-commerce businesses you can start. Many successful sellers have started with less than 200 euros.
How do I become a ProfitWolf affiliate?
When you sign up to a ProfitWolf membership you will automatically be enrolled in our affiliate programme. Your affiliate URL, that you use to share with other people, will be visible in your private member's space.
How do I get paid?
Payments are done either through PayPal or wire transfer. You will need to input your PayPal email or your IBAN in your dedicated member's section in order to receive your affiliate commission.
When do I get paid?
Payments are done on the 30th of every month after completion of a 1-month cycle from your affiliates.